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1 Easy Way to Perform Customer Feedback Analysis on Your App

David Pop

Marketing Manager at ClientZen

What's inside

Discover how ClientZen streamlines customer feedback analysis for app developers, providing valuable insights through automated sentiment and topic analysis in a user-friendly dashboard.

4

min read

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Customer Feedback Analysis: Boost Product & Cut Workload

David Pop

Marketing Manager at ClientZen

What's inside

Exploring the impact of customer feedback tools: Boosting products, balancing workloads, and driving ROI

5

min read

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Streamlining Customer-Centric Innovation: Planable's Success with ClientZen

David Pop

Marketing Manager at ClientZen

What's inside

Planable's adoption of ClientZen has significantly streamlined its customer feedback analysis, leading to enhanced product features and higher customer satisfaction.

4

min read

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Behavior Analytics - Use this Guide to boost UX

David Pop

Marketing Manager at ClientZen

What's inside

Get everything you need to boost your User Experience in this comprehensive guide.

5

min read

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Predictive Customer Analytics to Increase Retention & Reduce Churn

David Pop

Marketing Manager at ClientZen

What's inside

Enhance retention and reduce churn by leveraging predictive customer analytics, leading to business growth and improved customer satisfaction.

4

min read

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1 Voice of the Customer technique that will solve all the struggle

David Pop

Marketing Manager at ClientZen

What's inside

Forget the overwhelm of multiple methodologies; we've pinpointed the one-step solution adaptable for any business size.

5

min read

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The Power of Voice of the Customer Data in Product Development

David Pop

Marketing Manager at ClientZen

What's inside

Discover how to drive growth through customer feedback. Learn how to collect, analyze, and apply Voice of the Customer data. Explore best practices. Read now!

7

min read

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Customer experience tools, guide, best practices

David Pop

Marketing Manager at ClientZen

What's inside

Discover how to master customer experience in a world where interactions span from social media to Slack, and learn the smart ways to measure and improve your CX.

5

min read

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What is Voice of the Customer (VoC)? VoC Guide

David Pop

Marketing Manager at ClientZen

What's inside

Discover how to enhance customer satisfaction and loyalty through effective Voice of the Customer (VoC) strategies in our comprehensive guide, essential for businesses in a customer-centric economy.

6

min read

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Customer Feedback Analysis: Step-By-Step Guide 2024

David Pop

Marketing Manager at ClientZen

What's inside

This guide will show how to analyze customer feedback from reviews and surveys, support conversations effectively, and delve into advanced analysis techniques for managing large volumes of feedback.

8

min read

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Voice of Customer Tool for New Product Development

David Pop

Marketing Manager at ClientZen

What's inside

Learn how VoC tools are transforming 2024's product development, blending Agile-like insights for smarter, customer-driven strategies.

8

min read

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VoC Program Must: How to reduce Workload While Boosting Engagement

David Pop

Marketing Manager at ClientZen

What's inside

This article explores managing VoC programs, highlighting challenges like time constraints and scattered data, and how tools like ClientZen enhance efficiency and customer engagement.

5

min read

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Revolutionizing Voice of Customer: PrestaShop's Journey with ClientZen

David Pop

Marketing Manager at ClientZen

What's inside

Explore PrestaShop's journey in revolutionizing customer feedback and user experience with ClientZen's Voice of Customer analytics.

5

min read

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Mastering VoC: Transforming Negative Feedback into Growth

David Pop

Marketing Manager at ClientZen

What's inside

Explore how to harness VoC negative feedback for business growth and customer loyalty in our practical guide. Transform challenges into opportunities.

5

min read

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Top 5 VoC Tools Adapting to Emerging Market Trends

David Pop

Marketing Manager at ClientZen

What's inside

Discover the top 5 Voice of Customer (VoC) tools—poised to adapt to emerging market trends, aiding VoC specialists in harnessing real-time insights, automation, and hyper-personalization to elevate CX.

7

min read

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Top Voice of Customer Tools for 2024

David Pop

Marketing Manager at ClientZen

What's inside

10 Best Voice of the Customer Tools for 2024. ClientZen, SurveyMonkey, Typeform, and many more.

6

min read

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Future of Voice of Customer: The Next Big Shifts

David Pop

Marketing Manager at ClientZen

What's inside

Discover the latest trends that will shape the Voice of the Customer and dive deep into the new methods of enhancing Customer Experience.

8

min read

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ZenManual #2 | Account Setup

David Pop

Marketing Manager at ClientZen

What's inside

Discover how to configure your account with ClientZen. Simple and straightforward instructions directly from our ZenManual.

2

min read

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ZenManual #1 | Get Started with ClientZen

David Pop

Marketing Manager at ClientZen

What's inside

See how you can start your customer experience enhancement with ClientZen. Short and easy guidelines directly from our ZenManual.

2

min read

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Boost your CX with Customer Feedback Software | e-commerce

David Pop

Marketing Manager at ClientZen

What's inside

We've prepared intriguing statistics, best practices, and strategies you'll appreciate—tools designed to help you confidently hit those revenue goals for your e-commerce.

9

min read

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Grow your brand with Voice of the Customer (VoC)

David Pop

Marketing Manager at ClientZen

What's inside

VoC insights can be applied to various fields within an organization. Your marketing team can utilize it to create customized messages that will connect with your target audience.

9

min read

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Applying Voice of Customer Analysis in Product Development

David Pop

Marketing Manager at ClientZen

What's inside

VoC analysis provides us with the ability to navigate through the evolving landscape of customer needs and desires. It allows us to translate their feedback into insights.

18

min read

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Voice of Customer - Product Manager's Toolkit

David Pop

Marketing Manager at ClientZen

What's inside

This article serves as an essential toolkit for product managers, providing actionable insights and effective techniques to harness the Voice of Customer (VoC) to its full potential.

10

min read

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Choosing the Right Sentiment Analysis Software for Your Business

David Pop

Marketing Manager at ClientZen

What's inside

We'll explore the array of tools used for sentiment analysis and customer feedback interpretation and discuss how you can evaluate them to ensure you're picking the perfect data analytics software for your business needs.

10

min read

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Decoding Customer Feedback with Text & Sentiment Analysis

David Pop

Marketing Manager at ClientZen

What's inside

Imagine diving into the sea of customer opinions, navigating through the waves of diverse views, and emerging with valuable insights that can drive your business forward.

8

min read

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Satisfaction Survey Questions – the key to understand what makes customers tick

Ovidiu Cojocariu

CEO at ClientZen

What's inside

The client is the person who knows best how well the product or service works for him and what he expects from it. Survey data can show you what works and what doesn’t.

10

min read

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Customer Insights Analysis

Irina Theodoru

Copywriter for ClientZen

What's inside

Customer retention is no longer just a job for the sales department, but it becomes integrated into the business strategy. This is why customer insights analysis is valuable for creating the business portfolio and the revenue streams.

6

min read

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How AI can solve the feedback scalability problem

Virgil Horghidan

Product Owner at ClientZen

What's inside

Companies that experience speedy growth face the problem of losing touch with their customer because of their large numbers. AI can fill this gap between insightful feedback and decision-makers.

3

min read

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How badass ticket tagging is and how to do it right, to keep access to the gates of Heaven

Ovidiu Cojocariu

CEO at ClientZen

What's inside

Whether you run a SAS company, an e-commerce platform, or a coffee shop, how customers experience your product is an important part of your business.

6

min read

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Customer feedback software - Best Tools, Use Cases & More

Irina Theodoru

Copywriter for ClientZen

What's inside

We'll better understand why customer feedback plays a crucial role in digital products and what tools to use to get as many actionable insights as possible.

8

min read

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What customer satisfaction metrics you should measure

Madalina Lacatis

Marketing manager at ClientZen

What's inside

We'll dive into the best customer satisfaction metrics that you should take into consideration with their advantages and disadvantages.

11

min read

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How to build a customer satisfaction survey

Alex Jijie

Community Development at ClientZen

What's inside

We'll show you how to set the right questions and go through the best practices for building a good survey that gets you results.

8

min read

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How to measure Customer Satisfaction

Madalin Lacatis

Marketing manager at ClientZen

What's inside

We'll go through a set of customer satisfaction metrics and customer satisfaction KPIs and how social media monitoring and brand mention can be crucial for your agency.

12

min read

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