Net Promoter Score (NPS) Analysis

Convert detractors into promoters by detecting patterns easily

Delve deep into customer loyalty with ClientZen's NPS Analysis. Gain a clear understanding of your brand advocates and improvement areas by detecting patterns easily using our AI, driving retention and acquisition.
IMPACT

Use NPS Analysis to drive retention

Customer Loyalty

Quickly measure your customer base's overall satisfaction and loyalty in one aggregated metric.

Focused Improvement

Identify specific areas needing refinement by studying the feedback of detractors and passives.

Brand Advocate Leverage

Understand and engage with your promoters, potentially converting them into brand ambassadors.

Retention Strategy

A higher NPS often correlates with increased customer retention, leading to higher lifetime values.
Your organization

Teams who benefit

VoC

Voice of Customer
& CX

Detects patterns easily and quickly with our AI.
Check multiple types of data in just one platform.
CS

Customer service managers

Address concerns of detractors immediately.
Engage with passives to move them towards becoming promoters.
PM

Product Development /Management

Direct product enhancements based on feedback from all NPS segments.
Prioritize features or changes that could shift passives to promoters.
MM

Marketing

Leverage promoters in campaigns as testimonials or case studies.
Tailor messaging to address common concerns highlighted in NPS feedback.
SM

Sales

Use NPS data as a selling point for potential clients.
Understand and address objections based on feedback.
OM

Operations

Optimize workflow efficiency by aligning tasks and resources based on NPS insights.
Proactively address operational bottlenecks highlighted through feedback, enhancing overall productivity.

Connect ClientZen with your favorite stack

Securely integrates with all your customer voice platforms. No coding skills required.

Features used for Sentiment Analysis

See how ClientZen can help you.

Emotion Detection

ClientZen goes beyond the surface, capturing a spectrum of feelings, from positive to frustration, ensuring a nuanced understanding of your customer's emotional journey.

Contextual Interpretation

Our software understands various os sentiment types, ensuring accurate interpretation.

Trend Forecasting

By capturing sentiments over time, you can anticipate potential mood shifts in your audience, offering you a preemptive strike against negative publicity or service issues.

Feedback Visualization

 ClientZen translates raw sentiment data into easy-to-understand visual formats, making it simple for teams to grasp the emotional pulse of their audience.

Get started quickly with free onboarding assistance

No card required
Free trial for 30 days
GDPR compliant
No code platform
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Being able to define ones own topics and receiving reports to those, really improves the monitoring and prioritization of topics and/or issues.
clientzen customer picture
Managing Director at KF Interactive GmbH
As a Product Manager, I can see how valuable this is for managing customer feedback effectively and getting to actionable insights with minimum effort.
mara clientzen customer picture
PM @ Microsoft, Twitter, Confluent
A great product to help deliver on being customer centric. I like the focus on the prioritising and discovering the most pressing issues customers face.
Stefan clientzen customer review profile picture
Working on an MVP for Skawr
This is a great product which tackles a real pain point.
Alvaro clientzen customer review profile picture
Founding CEO at Clous
If you're looking to streamline your feedback analysis and gain a deeper understanding of your customers' needs, ClientZen is a must try.
Max clientzen customer review profile picture
CEO @ One Click Crypto
Being able to define ones own topics and receiving reports to those, really improves the monitoring and prioritization of topics and/or issues.
clientzen customer picture
Managing Director at KF Interactive GmbH
As a Product Manager, I can see how valuable this is for managing customer feedback effectively and getting to actionable insights with minimum effort.
mara clientzen customer picture
PM @ Microsoft, Twitter, Confluent
A great product to help deliver on being customer centric. I like the focus on the prioritising and discovering the most pressing issues customers face.
Stefan clientzen customer review profile picture
Working on an MVP for Skawr
This is a great product which tackles a real pain point.
Alvaro clientzen customer review profile picture
Founding CEO at Clous
If you're looking to streamline your feedback analysis and gain a deeper understanding of your customers' needs, ClientZen is a must try.
Max clientzen customer review profile picture
CEO @ One Click Crypto

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Paste your feedback, reviews or any text to see how it works.
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sentiment analysis
on your dataset
discover how feedback
analysis works

Choose the ideal plan for you

Get started with a 30-day free trial. No credit card needed.
Essential

€120

/month
€1440/year
Automated tagging
Insights discovery by Mantra AI
Advanced sentiment analysis
3 data sources
2000 conversations / month
3 team members
Pro

€588

/month
€7056/year
Automated tagging
Insights discovery by Mantra AI
Advanced sentiment analysis
Unlimited data sources
5000 conversations / month
Unlimited team members
Advanced segmentation
Customer insights
Enterprise

Let's talk

enterprise
Everything in Pro
Dedicated account manager
On premise solutions
Custom integrations
Essential

€100

/month
€1200/year
Automated tagging
Insights discovery by Mantra AI
Advanced sentiment analysis
3 data sources
2000 conversations / month
3 team members
Pro

€490

/month
€5880/year
Automated tagging
Insights discovery by Mantra AI
Advanced sentiment analysis
Unlimited data sources
5000 conversations / month
Unlimited team members
Advanced segmentation
Customer insights
Enterprise

Let's talk

enterprise
Everything in Pro
Dedicated account manager
On premise solutions
Custom integrations

The most cost efficient solution on the market

Automated
tagging
Insights
discovery
Sentiment
analysis
User
segments
MRR behind
feedback
Release
impact tracking
Price per
month

€490

/mo

€1000

/mo

€3,750

/mo

€500

/mo

€299

/mo

€2000

/mo