Book Demo
Solutions
Automated ticket classification
Voice of Customer Analysis
Sentiment Analysis
CSAT and NPS Analysis
Customer Review Analysis
See how ClientZen works
Teams
Pricing
Blog
Product
Solutions
Teams
Pricing
Blog
Contact
Automated ticket classification
Voice of Customer Analysis
Sentiment Analysis
CSAT and NPS Analysis
Customer Review Analysis
See how ClientZen works

Customer Feedback Analytics in Finance

Collect customer feedback to drive informed decisions in the finance sector. With ClientZen, anticipate client demands, enhance your financial products, and uphold compliance measures, all while keeping a finger on the pulse of market shifts.
Book a demo
Trusted by industry leaders
IMPACT

Benefits

To fully leverage the benefits of customer feedback in e-commerce, it is crucial to analyze customer feedback. By doing so, businesses can gain valuable insights, understand customer sentiment, and make informed decisions that enhance their overall strategy.

Financial Product Optimization

By understanding client feedback and learning to analyze feedback data, fine-tune your financial offerings for maximum value and relevance.

Risk Management

Harness valuable insights from user feedback to identify potential risks and take preemptive measures.

Compliance Awareness

Stay informed about client concerns related to regulatory compliance through effective customer feedback analysis, ensuring your services meet industry standards.

Investment Strategy

Gain insight into what your clients expect or foresee in the market by analyzing customer feedback, shaping smarter investment decisions.

Customer Trust & Retention

Strengthen client trust by addressing their feedback through various customer feedback analysis methods, including manual analysis, using automated tools, and AI-powered analysis, thereby building lasting relationships and ensuring loyalty.

Start using unbiased customer insights and make the right decisions.

Start Free Trial

With ClientZen, dive deep into the heart of your financial market. Turn feedback into actionable steps that enhance product offerings, optimize strategies, and elevate customer satisfaction in the fast-paced financial industry.

RESEARCH

Automated
feedback analysis

ClientZen applies smart semantic tags
automatically, to every customer feedback
(tickets, reviews, calls & more).
Why it matters
Consistent tagging, at scale, applied automatically
The real negative sentiment drivers, unlocked
More time for agents to focus on customers
Monitoring

Accurate insights

ClientZen gives you the contact reasons,
recurring issues, main questions,
and top feature requests.
Why it matters
Holistic view of what are our customer saying
No more manually digging through piles of data
Complex insights made easy, no expertise needed
CLASSIFICATION

Instant answers with
Mantra AI

Mantra AI gives quick, meaningful answers on
specific customer experience topics.
Why it matters
Ad-hoc research made as easy as asking a question
Specific to your customer feedback and context
On premise, trained on our data, fully compliant
CLASSIFICATION

Real time monitoring

ClientZen shows feedback trends,
detects anomalies (feedback spikes),
and sends personalized notifications.
Why it matters
Get notified on customer issues / bugs before they escalate
Spot potential feedback trends on the rise
Keep your team in the loop with ready-made VoC reports
SAFETY FIRST APPROACH

Securely connect your source of customer intelligence

Data encryption at rest and transit
Regular vulnerability scans
GDPR Compliant

Get started quickly with free onboarding assistance

No card required
Free trial for 30 days
GDPR compliant
No code platform
developer tools badgeproduct hunt badge for product of the dayuser experience badge for product of the weekfeatured on product hunt badge
Being able to define ones own topics and receiving reports to those, really improves the monitoring and prioritization of topics and/or issues.
clientzen customer picture
Jens Becker
·
linkedin icon
Managing Director at KF Interactive GmbH
As a Product Manager, I can see how valuable this is for managing customer feedback effectively and getting to actionable insights with minimum effort.
mara clientzen customer picture
Mara Steiu
·
linkedin icon
PM @ Microsoft, Twitter, Confluent
A great product to help deliver on being customer centric. I like the focus on the prioritising and discovering the most pressing issues customers face.
Stefan clientzen customer review profile picture
Stefan Stoica
Working on an MVP for Skawr
This is a great product which tackles a real pain point.
Alvaro clientzen customer review profile picture
Alvaro Villalba Perez
·
linkedin icon
Founding CEO at Clous
If you're looking to streamline your feedback analysis and gain a deeper understanding of your customers' needs, ClientZen is a must try.
Max clientzen customer review profile picture
Max Yampolsky
·
linkedin icon
CEO @ One Click Crypto
Being able to define ones own topics and receiving reports to those, really improves the monitoring and prioritization of topics and/or issues.
clientzen customer picture
Jens Becker
·
linkedin icon
Managing Director at KF Interactive GmbH
As a Product Manager, I can see how valuable this is for managing customer feedback effectively and getting to actionable insights with minimum effort.
mara clientzen customer picture
Mara Steiu
·
linkedin icon
PM @ Microsoft, Twitter, Confluent
A great product to help deliver on being customer centric. I like the focus on the prioritising and discovering the most pressing issues customers face.
Stefan clientzen customer review profile picture
Stefan Stoica
Working on an MVP for Skawr
This is a great product which tackles a real pain point.
Alvaro clientzen customer review profile picture
Alvaro Villalba Perez
·
linkedin icon
Founding CEO at Clous
If you're looking to streamline your feedback analysis and gain a deeper understanding of your customers' needs, ClientZen is a must try.
Max clientzen customer review profile picture
Max Yampolsky
·
linkedin icon
CEO @ One Click Crypto

Get a FREE complete analysis on your data

Paste your feedback, reviews or any text to see how it works.
5368 people used this tool
CSV file? Contact us
No email or card
needed
sentiment analysis
on your dataset
discover how feedback
analysis works

Choose the ideal plan for you

Get started with a 30-day free trial. No credit card needed.
Montly
Save 20%
Yearly
Essential

€120

/month
€1440/year
Start Free Trial
Automated tagging
Insights discovery by Mantra AI
Advanced sentiment analysis
3 data sources
2000 conversations / month
3 team members
Most popular
Pro

€588

/month
€7056/year
Start Free Trial
Automated tagging
Insights discovery by Mantra AI
Advanced sentiment analysis
Unlimited data sources
5000 conversations / month
Unlimited team members
Advanced segmentation
Customer insights
Enterprise

Let's talk

enterprise
Book demo
Everything in Pro
Dedicated account manager
On premise solutions
Custom integrations
Essential

€100

/month
€1200/year
Start Free Trial
Automated tagging
Insights discovery by Mantra AI
Advanced sentiment analysis
3 data sources
2000 conversations / month
3 team members
Most popular
Pro

€490

/month
€5880/year
Start Free Trial
Automated tagging
Insights discovery by Mantra AI
Advanced sentiment analysis
Unlimited data sources
5000 conversations / month
Unlimited team members
Advanced segmentation
Customer insights
Enterprise

Let's talk

enterprise
Book demo
Everything in Pro
Dedicated account manager
On premise solutions
Custom integrations

The most cost efficient solution on the market

Automated
tagging
Insights
discovery
Sentiment
analysis
User
segments
MRR behind
feedback
Release
impact tracking
Price per
month

€690

/mo

€1000

/mo

€3,750

/mo

€299

/mo

€2000

/mo

Get started with ClientZen

Track recurring customer issues, reduce ticket volume,
and automate customer support reporting.

ClientZen
ProductPricingBlogContactBook a Demo
Free tools
Sentiment Analysis ToolVoice of Customer ToolCSAT Calculator
Compare
Chattermill vs ClientzenThematic vs ClientzenMonkeyLearn vs ClientzenProdsight vs ClientzenKapiche vs ClientzenSentisum vs ClientzenLumoa vs Clientzen
Resources
Ticketing done rightBest tools for customer feedbackCustomer satisfaction metricsBuild a customer satisfaction surveyHow to measure customer satisfaction
Analytics
Text AnalyticsCustomer Experience AnalyticsVoice of Customer AnalyticsUser Behavior AnalyticsCustomer Feedback AnalyticsSocial Media AnalyticsCustomer Journey Analytics
Industries
E-commerceSoftwareFinanceHealthcareBeautyTravel
Privacy PolicyTerms & ConditionsCookies Policy
© ClientZen. All rights reserved.