ClientZen privacy policy

Effective as of  March 15th,  2021

Welcome to  ClientZen.

Digitalya OPS  (“us”, “we”, or “our”) operates (“Site”, “Website” or “Service”).

Our  Terms and Conditions and Privacy Policy governs your visit to and explains how we collect, safeguard and disclose information that results from your use of our service.

We use your data to provide and improve our Service. By using our Website, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

Our Terms and Conditions govern all use of our Service and together with the Privacy Policy constitutes your agreement with us.

By visiting our Website or using our Platform, you are agreeing to the terms of this Privacy Policy and the accompanying Terms of Service.

Capitalized terms not defined in this Privacy Policy shall have the meaning set forth in our Terms of Service.

Our commitment to privacy

Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand what your rights are regarding your personal data and how we collect, use, communicate, disclose this information. The following outlines our privacy policy.

This Privacy Policy governs the manner in which Digitalya OPS collects, uses, maintains and discloses information collected from users (each, a “User”) of the website and landing pages connected to it (“Site”). This privacy policy applies to the Site and all products and services offered by Digitalya OPS.

Information we collect and how we use it

Information you share with us

We only collect your personal data with your consent and solely use it to create a better relationship with our users and customers. Further on we will explain how we use each type of data.

Email Address

If you shared with us your email address, we will use it in accordance with your preferences. There are a few possible scenarios:

  1. If you subscribed to our newsletter, we will send you email updates with our blog posts. You can opt out at any time
  2. If you shared it via a form on our website, we will use it in accordance with the form’s purpose: respond to your request, send a resource or send you information about business updates.


Knowing your name helps us establish a human connection. If you shared with us your name we will use it to personalize the emails we will send to you.

Job Title

By sharing with us your job title you are helping us to better target our services. We will use it to personalize the emails that we will send to you and serve you ads based on your interest.


You could also send us your resume for a job post that is available. If we have your CV, we will solely use it for the recruiting process. After the process is finished, we will not retain your information, unless we have your clearly given consent that you want to be notified when we have a new job opening.

Phone number

No form on our website requires you to give us your phone number. However, if you decide to provide it to us, we will use it to keep in contact when time is of the essence (for example: close to a deadline, a job interview).

Other data

If you provide us with other data like business insights or project information, we will use it to better understand your needs and offer you our customized solution.

Information we collect automatically

In order to create a personalized user experience on our website, we use cookies (small text files stored on your computer) to access information like location, browser, and device, as well as your behavioral pattern on the website. The information is anonymized, and we do not have access to your true identity through this data. The cookies help us understand our users better, as well as facilitate certain website features. If you want to find out more about cookies you can read our Cookies Policy.

Information for minors

This website is not intended for the use of minors and does not have any content meant to attract minors under 18 years old. We do not knowingly hold any personal data from minors under 18 years old. If you know or believe that we hold such information, please contact us at

Google APIs Data Policy

ClientZen's use and transfer to any other app of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.

Your rights over personal data

Accessing your data

You have the right to access any personal data that our company holds about you. You can send us an email at requesting access and a representative will send you a complete report with all the information we may hold and the reasons why we have it.

Changing your data

If any of the information we hold is incorrect or no longer available, you have the right to change it and request us to update it with accurate data. You can do so by sending a request at

Deleting your data

We value your right to privacy, so if you decide you don’t want our company to have your information, we will delete all of your personal data from our database. You can request us to delete your information by sending an email at Keep in mind that if we are legally obligated to keep your information, we will not delete your data.

Newsletter subscription

You can opt out of receiving the Digitalya newsletter at any time either by clicking on the “Unsubscribe” link at the bottom of any email we have sent to you, or by contacting us at requesting to be unsubscribed from any further communication.

All requests mentioned above will be processed in a matter of 48 hours after receiving them.

Cookies & other technologies

You can find out how you can manage your preferences about cookies by reading our Cookies Policy page.

Sharing your data

Third-party service providers or consultants

In order to successfully deliver our services, we may share information with third-party companies that offer us assistance in areas like cloud hosting, business management, website analytics and advertising. These tools process this information solely for our company and they are contractually prohibited from sharing it or using it in any other way.

Compliance with Laws

If we are obliged to comply with a law, to respect a court order or legal process, we may disclose your personal information to the appropriate authorities.

International transfers

We may transfer information to other countries that do not have the same data protection laws as in the country it was collected from. We hold ourselves accountable to protect that information as described in this Privacy Policy and ensure international transfers comply with the General Data Protection Regulation.

Links to other websites

We may link to third-party websites to provide helpful information to our users. However, we do not control the content or links that appear on these sites, nor are we responsible for the practices employed by websites linked to or from our site. The Policy described on this page does not apply to these websites, which may have their own Privacy Policy (that we would encourage you to read).

Changes to this policy

Digitalya OPS has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the top of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. If you are subscribed to our newsletter, you will receive a notice when this Privacy Policy is updated.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your rights regarding your personal data, please contact us at