Customer Support Team

IMPACT

Benefits

Boosted Customer Satisfaction

Grasping your customer's viewpoint enables you to tailor products and services that align more closely with their preferences.

Elevated Customer Experience

Insights from VoC can pave the way for a refined customer journey, removing obstacles and amplifying their overall experience.

Fostering Deeper Connections

Recognizing and responding to customer feedback not only resonates with them but also strengthens trust and nurtures a more profound bond between the brand and its customers.

Start using unbiased customer insights and make the right decisions.

Book a Demo

Cut through the clutter of service tickets, deeply understand customer needs, and manage expectations with ease. Transform challenges—be it angry customers, service outages, or slow response times—into opportunities for growth. With ClientZen, every support query isn't just another ticket; it's a chance to strengthen trust and enhance the customer experience.

AI-powered RESEARCH

The full picture,
at any point in time

Learn who says what. Are your best customers affected mainly by X or Y?

Surface main issues, top questions asked, most requested features.

Zoom in or out across the entire customer journey.

Real-Time Impact Monitoring

Real-time monitoring

See potential pain points on the rise.

Get notified whenever something is wrong.

Understand if your release actually solved the problem.

EFFORTLESS PREPARATION

Data quality is what makes all the difference

Connect all your feedback sources
with zero effort.

Our AI will clean the noise, auto-tag conversations, and detect sentiment automatically.

Define filters based on your own custom fields.

Being able to define ones own topics and receiving reports to those, really improves the monitoring and prioritization of topics and/or issues.

Jens Becker

Managing Director at KF Interactive GmbH

As a Product Manager, I can see how valuable this is for managing customer feedback effectively and getting to actionable insights with minimum effort.

Mara Steiu

PM @ Microsoft, Twitter, Confluent

A great product to help deliver on being customer centric. I like the focus on the prioritising and discovering the most pressing issues customers face.

Stefan Stoica

Working on an MVP for Skawr

This is a great product which tackles a real pain point.

Alvaro Villalba Perez

Founding CEO at Clous

If you're looking to streamline your feedback analysis and gain a deeper understanding of your customers' needs, ClientZen is a must try.

Max Yampolsky

CEO @ One Click Crypto

Being able to define ones own topics and receiving reports to those, really improves the monitoring and prioritization of topics and/or issues.

Jens Becker

Managing Director at KF Interactive GmbH

As a Product Manager, I can see how valuable this is for managing customer feedback effectively and getting to actionable insights with minimum effort.

Mara Steiu

PM @ Microsoft, Twitter, Confluent

A great product to help deliver on being customer centric. I like the focus on the prioritising and discovering the most pressing issues customers face.

Stefan Stoica

Working on an MVP for Skawr

This is a great product which tackles a real pain point.

Alvaro Villalba Perez

Founding CEO at Clous

If you're looking to streamline your feedback analysis and gain a deeper understanding of your customers' needs, ClientZen is a must try.

Max Yampolsky

CEO @ One Click Crypto

Customer Support Team

Benefits

Boosted Customer Satisfaction

Elevated Customer Experience

Fostering Deeper Connections

Start using unbiased customer insights and make the right decisions.

The full picture,
at any point in time

Real-time monitoring

Data quality is what makes all the difference

Get started quickly with free onboarding assistance

Securely connect your source of customer intelligence

Get a FREE complete analysis on your data

The most cost efficient solution on the market

€690

€1000

€3,750

€299

€2000

Get started with ClientZen

Track recurring customer issues, reduce ticket volume,
and automate customer support reporting.

Customer Support Team

Benefits

Boosted Customer Satisfaction

Elevated Customer Experience

Fostering Deeper Connections

Start using unbiased customer insights and make the right decisions.

The full picture, at any point in time

Real-time monitoring

Data quality is what makes all the difference

Get started quickly with free onboarding assistance

Securely connect your source of customer intelligence

Get a FREE complete analysis on your data

The most cost efficient solution on the market

€690

€1000

€3,750

€299

€2000

Get started with ClientZen

Track recurring customer issues, reduce ticket volume, and automate customer support reporting.

The full picture,
at any point in time

Track recurring customer issues, reduce ticket volume,
and automate customer support reporting.