Equip your sales team with insights derived directly from customer feedback, letting you pitch solutions that resonate with prospective clients' actual needs.
Qualify Leads Effectively
Understand your potential clients better by evaluating feedback patterns, allowing you to prioritize high-value leads.
Identify Up-Sell and Cross-Sell Opportunities
Feedback-driven insights can spotlight areas where customers might benefit from additional products or services, increasing your sales opportunities.
Start using unbiased customer insights and make the right decisions.
Harnessing customer feedback allows you to shape effective sales strategies, shorten the sales cycle, and secure deals more quickly. Each piece of feedback is a valuable opportunity to sharpen your approach, customize your offerings, and boost revenue growth.
The Voice of the Customer decoded 10x faster
RESEARCH
Automated feedback analysis
ClientZen applies smart semantic tags automatically, to every customer feedback (tickets, reviews, calls & more).
Why it matters
Consistent tagging, at scale, applied automatically
“ClientZen lets us turn unstructured feedback from various channels into clear insights that support our product vision. With each release, we can see how the users react to it.”
Lucas Marchionne, Voice of Customer manager
“ClientZen helps us save a lot of time by tagging automatically all the feedback from our customers. It shows us the most requested features and client pain points on the rise, so we can take action fast.”
Noa Lupu, Customer Success Lead
“It can sync automatically with our Zendesk and surface patterns automatically. We can check easily how often a problem appears and the most requested features.”
