Unleash the potential of genuine customer insights. With ClientZen, delve into meaningful data and turn each piece of feedback into a solid strategy for your product management, without the manual work.
With ClientZen, your product roadmap is informed and directed by real customer voices, ensuring every turn resonates with their needs and desires. Discover emerging trends and customer needs in real-time
Feature and Product Releases
Decode customer feedback effortlessly and use it to detect recurring issues and prioritize new feature releases.
Refinement
Track new feature adoption and collect information based on real-time client data to elevate your refinement on a whole new level.
Start using unbiased customer insights and make the right product decisions.
Unlock the potential of streamlined product management with ClientZen. Reduce the hours spent on tagging and categorizing inputs and instead focus on prioritizing tasks efficiently using data-driven insights. From tracking the impact of each release to fostering smarter decisions, ClientZen stands beside every product manager. Step into a world where every feedback is a stepping stone to your product's success.
The Voice of the Customer decoded 10x faster
RESEARCH
Automated feedback analysis
ClientZen applies smart semantic tags automatically, to every customer feedback (tickets, reviews, calls & more).
Why it matters
Consistent tagging, at scale, applied automatically
“ClientZen lets us turn unstructured feedback from various channels into clear insights that support our product vision. With each release, we can see how the users react to it.”
Lucas Marchionne, Voice of Customer manager
“ClientZen helps us save a lot of time by tagging automatically all the feedback from our customers. It shows us the most requested features and client pain points on the rise, so we can take action fast.”
Noa Lupu, Customer Success Lead
“It can sync automatically with our Zendesk and surface patterns automatically. We can check easily how often a problem appears and the most requested features.”
