Text Analysis

Every written interaction with added sentiment, just like a real conversation.

ClientZen's Text Analysis processes comments, reviews, and feedback across your favorite channels and platforms, transforming words into actionable insights with real meaning behind every query. Save hours by replacing the slow feedback analysis process with fully automated tagging that you control.
IMPACT

Enhanced Text Analysis

Richer Insights

Extract hidden patterns, trends, and recurring topics from vast volumes of unstructured text, offering a comprehensive understanding of customer opinions.

Efficiency and Speed

Process and analyze large datasets of customer interactions in a fraction of the time, ensuring no feedback goes unnoticed.

Better Strategy Formulation

Recognize the most frequently mentioned topics in feedback, allowing for a more targeted approach in product and service enhancements.

Risk Management

Spot negative themes early on, enabling proactive measures to manage and mitigate potential issues.
Your organization

Teams who benefit

VoC

Voice of Customer
& CX

Uncover arising trends among customers immediately.
Extract outlines from vast amounts of conversation in just a second.
CS

Customer service managers

Identify common themes or issues from customer interactions.
Customize training modules based on the recurring patterns in feedback.
PM

Product Development /Management

Understand specific features or aspects frequently discussed by users.
Prioritize enhancements based on the qualitative data provided by customers.
MM

Marketing

Discover what aspects of the product or service are most often highlighted in discussions.
Adapt campaign strategies based on popular topics or trends observed in customer communication.
SM

Sales

Get insights into frequent questions, objections, or areas of interest mentioned by potential clients.
Shape sales pitches and collateral based on common themes derived from client feedback.
OM

Operations

Gauge operational efficiency through feedback patterns.
Implement changes in processes that are frequently pointed out in textual feedback.

Connect ClientZen with your favorite stack

Securely integrates with all your customer voice platforms. No coding skills required.

Get started quickly with free onboarding assistance

No card required
Free trial for 30 days
GDPR compliant
No code platform
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Being able to define ones own topics and receiving reports to those, really improves the monitoring and prioritization of topics and/or issues.
clientzen customer picture
Managing Director at KF Interactive GmbH
As a Product Manager, I can see how valuable this is for managing customer feedback effectively and getting to actionable insights with minimum effort.
mara clientzen customer picture
PM @ Microsoft, Twitter, Confluent
A great product to help deliver on being customer centric. I like the focus on the prioritising and discovering the most pressing issues customers face.
Stefan clientzen customer review profile picture
Working on an MVP for Skawr
This is a great product which tackles a real pain point.
Alvaro clientzen customer review profile picture
Founding CEO at Clous
If you're looking to streamline your feedback analysis and gain a deeper understanding of your customers' needs, ClientZen is a must try.
Max clientzen customer review profile picture
CEO @ One Click Crypto
Being able to define ones own topics and receiving reports to those, really improves the monitoring and prioritization of topics and/or issues.
clientzen customer picture
Managing Director at KF Interactive GmbH
As a Product Manager, I can see how valuable this is for managing customer feedback effectively and getting to actionable insights with minimum effort.
mara clientzen customer picture
PM @ Microsoft, Twitter, Confluent
A great product to help deliver on being customer centric. I like the focus on the prioritising and discovering the most pressing issues customers face.
Stefan clientzen customer review profile picture
Working on an MVP for Skawr
This is a great product which tackles a real pain point.
Alvaro clientzen customer review profile picture
Founding CEO at Clous
If you're looking to streamline your feedback analysis and gain a deeper understanding of your customers' needs, ClientZen is a must try.
Max clientzen customer review profile picture
CEO @ One Click Crypto

Get a FREE complete analysis on your data

Paste your feedback, reviews or any text to see how it works.
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sentiment analysis
on your dataset
discover how feedback
analysis works

The most cost efficient solution on the market

Automated
tagging
Insights
discovery
Sentiment
analysis
User
segments
MRR behind
feedback
Release
impact tracking
Price per
month

鈧490

/mo

鈧1000

/mo

鈧3,750

/mo

鈧500

/mo

鈧299

/mo

鈧2000

/mo