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Automated ticket classification
Voice of Customer Analysis
Sentiment Analysis
CSAT and NPS Analysis
Customer Review Analysis
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Survey Analysis

Extract meaningful & impactful insights from your surveys and structure it more efficiently

With ClientZen's Survey Analysis capabilities, tap into the core of customer sentiments, understand preferences, and detect areas of improvement. Organize more efficiently each data and extract insights by structuring it into topics using our AI. 
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IMPACT

Enhanced Survey Analysis

Pinpointed Feedback Interpretation

Delve deeper than surface-level survey responses. Discover the underlying sentiments, themes, and motivations of your respondents.

Data-Driven Decision Making

Make informed strategic moves backed by quantified and qualified survey insights, ensuring alignment with customer preferences.

Optimized Resource Allocation

Identify areas needing attention or improvement, ensuring your resources are channeled effectively and efficiently.

Enhanced Engagement & Participation

By acting on survey feedback, show respondents their opinions matter, encouraging further participation and fostering trust.
Trusted by industry leaders
Your organization

Teams who benefit

VoC

Voice of Customer
& CX

Monitor shifts in client sentiment about a specific subject.
Spot emerging customer trends immediately.
CS

Customer service managers

Detects and addresses common pain points or issues from post-interaction surveys.
Enhance support protocols based on customer feedback.
PM

Product Development /Management

Validate product concepts or iterations with direct customer feedback.
Prioritize feature development or enhancement based on user surveys.
MM

Marketing

Tailor campaign strategies based on survey feedback on past initiatives.
Identify market segments and niches through detailed demographic analysis.
SM

Sales

Understand the buying journey and potential hiccups from customer surveys.
Customize pitches and presentations based on insights from prospect surveys.
OM

Operations

Streamline operational processes and workflow by identifying inefficiencies and areas for improvement from survey feedback.
Adjust resource allocation and optimize task management based on insights gained from customer and employee surveys.
AI-powered RESEARCH

The full picture,
at any point in time

🍡 Advanced segmentation
💡 Accurate insights
📊 Auto-generated reports
Learn who says what. Are your best customers affected mainly by X or Y?
Surface main issues, top questions asked, most requested features.
Zoom in or out across the entire customer journey.
Real-Time Impact Monitoring

Real-time monitoring

📈 Feedback trends
🔔 Anomalies detection
🏴 Release tracking
See potential pain points on the rise.
Get notified whenever something is wrong.
Understand if your release actually solved the problem.
EFFORTLESS PREPARATION

Data quality is what makes all the difference

🧲 Consolidate
🧽 Clean
📐 Personalize
Connect all your feedback sources
with zero effort.
Our AI will clean the noise, auto-tag conversations, and detect sentiment automatically.
Define filters based on your own custom fields.
SAFETY FIRST APPROACH

Securely connect your source of customer intelligence

Data encryption at rest and transit
Regular vulnerability scans
GDPR Compliant

Get started quickly with free onboarding assistance

No card required
Free trial for 30 days
GDPR compliant
No code platform
developer tools badgeproduct hunt badge for product of the dayuser experience badge for product of the weekfeatured on product hunt badge
Being able to define ones own topics and receiving reports to those, really improves the monitoring and prioritization of topics and/or issues.
clientzen customer picture
Jens Becker
·
linkedin icon
Managing Director at KF Interactive GmbH
As a Product Manager, I can see how valuable this is for managing customer feedback effectively and getting to actionable insights with minimum effort.
mara clientzen customer picture
Mara Steiu
·
linkedin icon
PM @ Microsoft, Twitter, Confluent
A great product to help deliver on being customer centric. I like the focus on the prioritising and discovering the most pressing issues customers face.
Stefan clientzen customer review profile picture
Stefan Stoica
Working on an MVP for Skawr
This is a great product which tackles a real pain point.
Alvaro clientzen customer review profile picture
Alvaro Villalba Perez
·
linkedin icon
Founding CEO at Clous
If you're looking to streamline your feedback analysis and gain a deeper understanding of your customers' needs, ClientZen is a must try.
Max clientzen customer review profile picture
Max Yampolsky
·
linkedin icon
CEO @ One Click Crypto
Being able to define ones own topics and receiving reports to those, really improves the monitoring and prioritization of topics and/or issues.
clientzen customer picture
Jens Becker
·
linkedin icon
Managing Director at KF Interactive GmbH
As a Product Manager, I can see how valuable this is for managing customer feedback effectively and getting to actionable insights with minimum effort.
mara clientzen customer picture
Mara Steiu
·
linkedin icon
PM @ Microsoft, Twitter, Confluent
A great product to help deliver on being customer centric. I like the focus on the prioritising and discovering the most pressing issues customers face.
Stefan clientzen customer review profile picture
Stefan Stoica
Working on an MVP for Skawr
This is a great product which tackles a real pain point.
Alvaro clientzen customer review profile picture
Alvaro Villalba Perez
·
linkedin icon
Founding CEO at Clous
If you're looking to streamline your feedback analysis and gain a deeper understanding of your customers' needs, ClientZen is a must try.
Max clientzen customer review profile picture
Max Yampolsky
·
linkedin icon
CEO @ One Click Crypto

Get a FREE complete analysis on your data

Paste your feedback, reviews or any text to see how it works.
5368 people used this tool
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sentiment analysis
on your dataset
discover how feedback
analysis works

The most cost efficient solution on the market

Automated
tagging
Insights
discovery
Sentiment
analysis
User
segments
MRR behind
feedback
Release
impact tracking
Price per
month

€690

/mo

€1000

/mo

€3,750

/mo

€299

/mo

€2000

/mo

Get started with ClientZen

Track recurring customer issues, reduce ticket volume,
and automate customer support reporting.

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