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Turn customer feedback into data-driven decisions without any effort. See the financial impact of each input and track how product updates affect your customer's sentiment. 

Trusted by leading customer centric businesses

What our clients say

-80%

Reduced team workload

-14%

Drop in client
negative sentiment

-9%

Reduced time for support
“ClientZen lets us turn unstructured feedback from various channels into clear insights that support our product vision. With each release, we can see how the users react to it.”
Lucas Marchionne, Voice of Customer manager
“ClientZen helps us save a lot of time by tagging automatically all the feedback from our customers. It shows us the most requested features and client pain points on the rise, so we can take action fast.”
Noa Lupu, Customer Success Lead
“It can sync automatically with our Zendesk and surface patterns automatically. We can check easily how often a problem appears and the most requested features.”
Mircea Serendiuc, product manager

Top Reasons Why SaaS Companies Choose ClientZen over other Other Feedback Analytics Tools

1

ClientZen AI works out of the box, without any supervised training or complex setup.
Integrate your feedback channels and save hours by replacing the manual process with fully customizable automated tagging powered by AI. Works out of the box for any feedback like chat, tickets, reviews or custom data.

2

ClientZen is especially designed for customer feedback, not general text analysis.
Context is what gives power to the data. Spot emerging trends and potential customer pain points on the rise. Sentiment analysis and MRR help you identify the topics that matter the most for to customers.

3

Insights, not just data classification.
Define custom segments and get insights based on advanced customer filters like MRR, sentiment and lifetime value. Learn what segment interacts the most and if it's positive or negative.

ClientZen vs. Other Feedback Analytics Tools at a glance

Feature
AUTOMATED ANALYTICS
Automated tagging and classification
Accurate key insights
Smart data clean-up
Mantra AI
Sentiment analysis
Mantra AI Copilot
Real negative sentiment drivers
REPORTING
Simplified metrics
Predictive customer churn
Keyword cloud
MONITORING
Real-time monitoring
Release and updates tracking
Anomaly detection by severity
ClientZen
Other tools

The Voice of the Customer
decoded 10x faster

The most cost efficient solution on the market

Automated
tagging
Insights
discovery
Sentiment
analysis
User
segments
MRR behind
feedback
Release
impact tracking
Price per
month

€690

/mo

€1000

/mo

€3,750

/mo

€299

/mo

€2000

/mo

Trusted by leaders in B2B

Being able to define ones own topics and receiving reports to those, really improves the monitoring and prioritization of topics and/or issues.
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Managing Director at KF Interactive GmbH
If you're looking to streamline your feedback analysis and gain a deeper understanding of your customers' needs, ClientZen is a must try.
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CEO @ One Click Crypto
This is a great product which tackles a real pain point.
Alvaro clientzen customer review profile picture
Founding CEO at Clous
As a Product Manager, I can see how valuable this is for managing customer feedback effectively and getting to actionable insights with minimum effort.
mara clientzen customer picture
PM @ Microsoft, Twitter, Confluent
A great product to help deliver on being customer centric. I like the focus on the prioritising and discovering the most pressing issues customers face.
Stefan clientzen customer review profile picture
Working on an MVP for Skawr