![](https://cdn.prod.website-files.com/605d06c841a4416690940dbf/65d0600743966a2439c0c14a_intro-icon-research.svg)
RESEARCH
Automated
feedback analysis
ClientZen applies smart semantic tags
automatically, to every customer feedback
(tickets, reviews, calls & more).
Why it matters
![](https://cdn.prod.website-files.com/605d06c841a4416690940dbf/669f42fa7086adbdf3db3e96_icon-tagging.svg)
Consistent tagging, at scale, applied automatically
![](https://cdn.prod.website-files.com/605d06c841a4416690940dbf/669f42fab42e7ce191f71d99_icon-sentiment.svg)
The real negative sentiment drivers, unlocked
![](https://cdn.prod.website-files.com/605d06c841a4416690940dbf/669f42fa602e25ec4946c4d8_icon-agents.svg)
More time for agents to focus on customers