Customer Experience Analytics

Map and Enhance Every Interaction.

Elevate your customer experience analysis with ClientZen. Our Customer Experience Analytics tools comprehensively monitor and analyze each customer interaction, delivering targeted insights to improve service quality and customer satisfaction.
IMPACT

Customer Experience Analytics Benefits

Journey Mapping

Visualize customer interactions across all touchpoints.

Engagement Tracking

Measure customer engagement and satisfaction levels.

Experience Optimization

Identify and improve areas within the customer journey.
Your organization

Teams who benefit

VoC

Customer Experience Team

Utilize comprehensive analytics to refine the customer journey and enhance satisfaction.
CS

Customer Service Team

Design and improve service touchpoints based on real-time analytics.
PM

Operations Team

Optimize operational processes to support a seamless customer experience.

Connect ClientZen with your favorite stack

Securely integrates with all your customer voice platforms. No coding skills required.

Customer Experience Analytics Features

See how ClientZen can help you.

Real-Time Analytics Dashboard

Monitor customer experience metrics as they happen.

Feedback Integration

Incorporate customer feedback directly into your analytics.

Customizable Reporting

Tailor reports to focus on key areas of interest.

Get started quickly with free onboarding assistance

No card required
Free trial for 30 days
GDPR compliant
No code platform
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Being able to define ones own topics and receiving reports to those, really improves the monitoring and prioritization of topics and/or issues.
clientzen customer picture
Managing Director at KF Interactive GmbH
As a Product Manager, I can see how valuable this is for managing customer feedback effectively and getting to actionable insights with minimum effort.
mara clientzen customer picture
PM @ Microsoft, Twitter, Confluent
A great product to help deliver on being customer centric. I like the focus on the prioritising and discovering the most pressing issues customers face.
Stefan clientzen customer review profile picture
Working on an MVP for Skawr
This is a great product which tackles a real pain point.
Alvaro clientzen customer review profile picture
Founding CEO at Clous
If you're looking to streamline your feedback analysis and gain a deeper understanding of your customers' needs, ClientZen is a must try.
Max clientzen customer review profile picture
CEO @ One Click Crypto
Being able to define ones own topics and receiving reports to those, really improves the monitoring and prioritization of topics and/or issues.
clientzen customer picture
Managing Director at KF Interactive GmbH
As a Product Manager, I can see how valuable this is for managing customer feedback effectively and getting to actionable insights with minimum effort.
mara clientzen customer picture
PM @ Microsoft, Twitter, Confluent
A great product to help deliver on being customer centric. I like the focus on the prioritising and discovering the most pressing issues customers face.
Stefan clientzen customer review profile picture
Working on an MVP for Skawr
This is a great product which tackles a real pain point.
Alvaro clientzen customer review profile picture
Founding CEO at Clous
If you're looking to streamline your feedback analysis and gain a deeper understanding of your customers' needs, ClientZen is a must try.
Max clientzen customer review profile picture
CEO @ One Click Crypto

Get a FREE complete analysis on your data

Paste your feedback, reviews or any text to see how it works.
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sentiment analysis
on your dataset
discover how feedback
analysis works

Choose the ideal plan for you

Get started with a 30-day free trial. No credit card needed.
Essential

€120

/month
€1440/year
Automated tagging
Insights discovery by Mantra AI
Advanced sentiment analysis
3 data sources
2000 conversations / month
3 team members
Pro

€588

/month
€7056/year
Automated tagging
Insights discovery by Mantra AI
Advanced sentiment analysis
Unlimited data sources
5000 conversations / month
Unlimited team members
Advanced segmentation
Customer insights
Enterprise

Let's talk

enterprise
Everything in Pro
Dedicated account manager
On premise solutions
Custom integrations
Essential

€100

/month
€1200/year
Automated tagging
Insights discovery by Mantra AI
Advanced sentiment analysis
3 data sources
2000 conversations / month
3 team members
Pro

€490

/month
€5880/year
Automated tagging
Insights discovery by Mantra AI
Advanced sentiment analysis
Unlimited data sources
5000 conversations / month
Unlimited team members
Advanced segmentation
Customer insights
Enterprise

Let's talk

enterprise
Everything in Pro
Dedicated account manager
On premise solutions
Custom integrations

The most cost efficient solution on the market

Automated
tagging
Insights
discovery
Sentiment
analysis
User
segments
MRR behind
feedback
Release
impact tracking
Price per
month

€490

/mo

€1000

/mo

€3,750

/mo

€500

/mo

€299

/mo

€2000

/mo